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Terms and Conditions

At Gaia Digital Agency, we are passionately committed to understanding our clients and their customers to deliver personalized digital marketing solutions. These Terms and Conditions outline the rules and regulations for the use of our website (https://gaiada.com/) and the engagement of our digital agency services.

By accessing this website or engaging our services, you accept these terms and conditions in full. Do not continue to use Gaia Digital Agency’s website or services if you do not accept all of the terms and conditions stated on this page.

1. Definitions

  • "Agency", "We", "Our", or "Us" refers to Gaia Digital Agency, located in Bali, Indonesia.
  • "Client", "You", or "Your" refers to the individual or business entity engaging our services or accessing our website.
  • "Services" refers to the digital marketing, brand presence, and personalized solutions provided by the Agency as outlined in a specific proposal or contract.

2. Our Services

Gaia Digital Agency provides a range of creative digital marketing services. The specific scope of work, deliverables, timelines, and fees will be detailed in a separate, personalized Project Proposal or Statement of Work (SOW) agreed upon by both parties before the commencement of any project.

3. Client Responsibilities

To ensure we can deliver the personalized solutions that meet your business goals, you agree to:

  • Provide all necessary access, information, materials, and approvals in a timely manner.
  • Ensure that any materials provided to us (images, text, branding assets) do not infringe on the intellectual property rights of any third party.
  • Designate a primary point of contact authorized to make decisions regarding the project.

Delays in providing required materials or feedback may result in corresponding delays to project timelines.

4. Payment Terms

  • Pricing: All costs will be clearly outlined in your personalized project proposal.
  • Invoicing: Unless otherwise stated in your proposal, a standard deposit (typically 50%) is required before work commences. The remaining balance is due upon project completion or at agreed-upon milestones.
  • Late Fees: The Agency reserves the right to suspend services or apply a late fee for invoices that remain unpaid past their due date.